Reference

Understand Your Rights Before You Start

These terms set out what you agree to when you open and use a sarangselot account — covering deposits via DANA, OVO, and GoPay, game access, account conduct, and how disputes are handled.

Applies to all account holdersDANA, OVO, GoPay wallet use coveredUpdated without prior noticeGoverned by eligible-region rulesContact support for term queries
sarangselot Understand Your Rights Before You Start
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any clause in these terms is unclear, or you need to raise a dispute about a transaction made through your DANA, OVO, or GoPay wallet, contact our support team directly. We handle account-level term queries as a priority and will respond with the relevant clause reference so you know exactly where you stand.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms or wallet query. We route term disputes to a dedicated review queue for faster handling.

Email Support

Send your account ID and a clear description of your terms concern to our support address. Include the transaction ID if your query relates to a DANA, OVO, or GoPay payment.

Help Centre

Our help centre contains the current version of these terms alongside a clause index. Search by topic — account suspension, wallet rules, or game access — to find the exact section.

HOW WE HANDLE THIS

Account Security and Policy Enforcement

We enforce these terms consistently across all account types. Here is how we handle the four areas that matter most to you — data, cookies, account security, and requesting changes to your record.

Data Handling

Account data — your registered name, wallet details for DANA or OVO, and transaction history — is stored securely and used only to operate your account and verify payments.

Cookies and Session

We use session cookies to keep your lobby state between pages and preference cookies to remember your last game category. You can clear cookies via your mobile browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately — we can freeze the account before any withdrawal clears.

Requesting Record Changes

To update your registered wallet — switching from GoPay to DANA, for example — submit a change request through live chat with your account ID and wallet verification screenshot.

Common Questions About These Terms

These are the questions we see most often about the sarangselot terms and conditions. If your question is not covered here, use live chat or email support with your account ID and we will point you to the relevant clause.

Yes. Every transaction processed through DANA, OVO, or GoPay falls under these terms. The wallet record in your account is the binding transaction log for any dispute.

We may update terms at any time. Continued account use after a change means you accept the new version. Check this page periodically — the date at the top reflects the most recent revision.

Breaches — such as sharing account credentials or using payment wallets registered to another person — may result in account suspension. Support will notify you via your registered contact before action is taken where possible.

Contact support via live chat with your account ID and a description of the data you need corrected. Wallet changes require a verification screenshot of your DANA, OVO, or GoPay account in your name.

The same terms apply across all eligible regions. However, availability of certain game categories or payment options depends on local law — access is only available where local law permits.

The current live version is always on this page. If you need to confirm what was in effect on a specific date, contact support with your account creation date and we will retrieve that version for you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.