Reference

How sarangselot Handles Your Personal Data

This policy tells you exactly what data we collect when you open an account, how we use it, and how you can request changes or deletion.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session controlsData retention clarityContact path for data requests
sarangselot How sarangselot Handles Your Personal Data
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete your personal data, contact us directly through the channels below. We handle data requests separately from general account support, so include your registered email and the nature of your request so we can route it to the right team quickly.

Email Data Request Send your data access or deletion request to our privacy address. Include your account email and the specific data you are asking about so we can respond accurately.
Live Chat Support Open the live chat inside your account and select the privacy topic. Our support team will log your request and escalate it to the data handling team on your behalf.
Account Settings Path Some data changes — like updating your mobile number or linked GoPay wallet — can be done directly in account settings without contacting support at all.
HOW WE PROTECT DATA

Security, Cookies, Retention and Access Control

We apply encryption at the connection level so data travelling between your device and our servers is not readable in transit. Account access uses a one-time PIN sent to your registered mobile number each time you log in from a new device. Cookies on this site are used for session management and lobby personalisation — you can adjust cookie preferences in your browser without losing your account. We do not use cookies to serve advertising to external networks.

Encrypted Connections All data between your browser or mobile app and our servers travels over an encrypted connection. This covers your login, your DANA or OVO deposit flow and your account profile updates.
Cookie Controls Session cookies keep you logged in while you browse the lobby. Analytics cookies help us understand which game rooms get opened most. You can block non-essential cookies in your browser without affecting your account.
Data Retention Period We keep your account records for as long as your account is active. After closure, we hold minimal records only as long as applicable obligations require, then delete them from active systems.
Request and Correction Rights You can request a copy of your personal data, ask us to correct inaccurate records, or ask for deletion where no legal hold applies. Submit requests via live chat or email for fastest handling.

Common Questions About Your Data on sarangselot

These are the questions we get most often about data, cookies and account privacy. If yours is not here, reach us via live chat or the privacy email channel and we will respond with specifics.

We collect your name, email, mobile number and payment method details — including wallet identifiers for DANA, OVO or GoPay. Device and session data is also logged to keep the lobby working correctly on your phone.

No. We receive only a transaction reference and wallet identifier from the payment processor. Your PIN, password or full wallet credentials are never stored on our systems at any point.

Contact us through live chat inside your account or send an email to our privacy address. Include your registered email and the type of data you need so we can locate and send the correct records.

Yes. Submit a deletion request via live chat or privacy email. We will delete your data from active systems where no legal hold applies and confirm completion once the process is done.

We use session cookies for login and analytics cookies to see which rooms get opened most. Non-essential cookies can be blocked in your browser settings without affecting your account or payment access.

The same data handling applies to your account regardless of location in Indonesia. Access to services depends on local law and eligible regions, but your data rights under this policy do not vary by city.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.